FAQs
What’s the difference between the Full Kit and the Lite Kit? Which one should I choose?
The Full Kit offers everything you need to create a complete Cloisonné artwork from start to finish. It’s perfect for those looking to dive fully into the crafting process, with all the materials and tools included:
• All necessary materials (Painting board, sand, wires, glue, etc.)
• Complete set of tools (Scissors, tweezer, painting knife, dropper, Wire-straightening Board, etc.)
• Step-by-step instructions and design templates
• Ideal for first time crafters
The Full Kit is your all-in-one solution to create stunning Cloisonné art with ease and confidence, delivering a complete crafting experience.
The Lite Kit is a more streamlined option, designed for those who may already have some basic tools or materials at home, or for returning customers, included:
• Essential materials for the artwork (Painting board, sand, wires, glue, etc.)
• Step-by-step instructions and design templates
• Does NOT include some tools (Scissors, tweezer, painting knife, dropper, Wire-straightening Board, etc.)
The Lite Kit is a great choice for those who prefer to work with their own tools.
Do I need prior experience to use these kits?
Our cloisonné kits are thoughtfully categorized by difficulty levels to accommodate various skill sets:
1-2 Stars: Ideal for beginners with no prior experience. These kits come with detailed instructions to guide you through each step, ensuring a smooth introduction to cloisonné art.
3 Stars: Suitable for individuals with some crafting experience. While beginners can still enjoy these kits, they may find certain aspects more challenging.
4 Stars and Above: Recommended for those with prior experience in cloisonné. These kits involve intricate designs and advanced techniques, offering a rewarding experience for seasoned crafters.
Where can I find tutorials or additional guidance?
We are dedicated to supporting your cloisonné art journey. Our website and YouTube channel feature comprehensive step-by-step tutorials to assist you in creating your cloisonné masterpieces. Additionally, our customer support team is readily available to answer any questions and provide guidance throughout your crafting process. Contact us for more.
Can I purchase additional materials separately?
Currently, we offer complete kits and some materials. For additional materials or specific supplies, please contact us for assistance.
How long does it take to complete a project?
Completion time varies based on the design’s complexity and your experience level. Typically, projects can take anywhere from a few hours to several days.
How can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel your order. Orders that have already been packed or shipped cannot be canceled.
Do you offer custom designs or bulk orders?
Yes, we accommodate custom design requests and bulk orders for events, workshops, or special occasions. Please contact our customer service team to discuss your specific needs and receive a personalized quote.
Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account offers benefits such as a quicker checkout process, the ability to view your order status and history, and receiving updates on new releases and special offers.
